Customer Service Representative

From 0 to 1 year(s) of experience
₹ 50,000 - 1,25,000 P.A.

Job Description

We are looking for Graduate Freshers for Customer Service Representative for a leading MNC for Gurgaon  - Contractual.



 Job Description -


We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. .


Customer Service Representative Responsibilities:


Maintaining a positive, empathetic, and professional attitude toward customers at all times.

Responding promptly to customer inquiries.

Communicating with customers through various channels.

Acknowledging and resolving customer complaints.

Keeping records of customer interactions, transactions, comments, and complaints.

Communicating and coordinating with colleagues as necessary.

Ensure customer satisfaction and provide professional customer support. 

Should have good communication skills and MS Office knowledge. Candidates should have their own Laptop.


Work Experience - Fresher to 6 Month Experience- 

Shifts- Rotational shifts
Qualification - Minimum Graduate -Any Graduate 

 Salary 15k monthly CTC (Inhand 11k)

 Notice Period- Immediate joiner  


WORK FROM OFFICE


Roles and Responsibilities



Desired Candidate Profile



Perks and Benefits



Role:Customer Success Associate

Salary: 50,000 - 1,25,000 P.A.

Industry:BPO / Call Centre

Functional Area:Customer Success, Service & Operations

Role Category:Customer Success

Employment Type:Full Time, Permanent

Education

UG:Any Graduate

Company Profile

Apogee Services Private Limited

Apex Services

Company Info
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Contact Company:Apogee Services Private Limited