We are looking for Graduate Freshers for Customer Service Representative for a leading MNC for Gurgaon - Contractual.
Job Description -
We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. .
Customer Service Representative Responsibilities:
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Ensure customer satisfaction and provide professional customer support.
Should have good communication skills and MS Office knowledge. Candidates should have their own Laptop.
Work Experience - Fresher to 6 Month Experience-
Shifts- Rotational shifts
Qualification - Minimum Graduate -Any Graduate
Salary 15k monthly CTC (Inhand 11k)
Notice Period- Immediate joiner
WORK FROM OFFICE
Roles and Responsibilities
Desired Candidate Profile
Perks and Benefits
Role:Customer Success Associate
Salary: 50,000 - 1,25,000 P.A.
Industry:BPO / Call Centre
Role Category:Customer Success
Employment Type:Full Time, Permanent
Apogee Services Private Limited
Contact Company:Apogee Services Private Limited