Collections Specilist -B2B

From 4 to 6 year(s) of experience
₹ 5,00,000 - 7,00,000 P.A.

Job Description

Roles and Responsibilities

Responsible for B2B collections,preferably an experience in SAP (ERP tool)

Responding to queries of the customer and providing reviews to the management on weekly basis. Assisting customer via inbound and outbound calls.

Working closely with Sales, Credit, Order management, invoicing and Cash application team to get the highly aged invoices resolve.

Direct contact with clients for past dues via emails and calls.
Fair knowledge of Dispute resolution & Reduction management
Daily follow-up on pending cases to maximise conversions.

working on improving collection effectiveness along with process improvement projects, resolve and manage past due accounts and outstanding invoices.

Role:Non - Tech Support - Voice / Blended

Salary: 5,00,000 - 7,00,000 P.A.

Industry:BPO / Call Centre

Functional Area:Customer Success, Service & Operations

Role Category:Voice / Blended

Employment Type:Full Time, Permanent


UG:Any Graduate

Company Profile

Apogee Services Private Limited

A leading MNC
Company Info
View Contact Details+

Recruiter Name:Sanghamitra Ray

Contact Company:Apogee Services Private Limited