Roles and ResponsibilitiesResponsible for B2B collections,preferably an experience in SAP (ERP tool)
Responding to queries of the customer and providing reviews to the management on weekly basis. Assisting customer via inbound and outbound calls.
Working closely with Sales, Credit, Order management, invoicing and Cash application team to get the highly aged invoices resolve.Direct contact with clients for past dues via emails and calls.
Daily follow-up on pending cases to maximise conversions.
working on improving collection effectiveness along with process improvement projects, resolve and manage past due accounts and outstanding invoices.
Role:Non - Tech Support - Voice / Blended
Salary: 5,00,000 - 7,00,000 P.A.
Industry:BPO / Call Centre
Role Category:Voice / Blended
Employment Type:Full Time, Permanent
Apogee Services Private Limited