Roles and responsibilities" Maintain the catalogue of software and hardware from all major OEMs/Principals.
Manage configuration management data base (CMDB).
Experience on IMAC
Physical asset verification along with compliance should have experience
Share data of IT assets & inventories including assets with IT Team every quarter or as and when required.
Lifecycle management of the licenses excluding initiation of procurement request & license renewal for softwares which includes after purchase allocation, de-allocation, and license pool management.
Software Licenses Tracking & Management
Provide regular MIS
Lifecycle management of Asset should be well verse
Vendor Coordination for support services.
Call Logging, coordination and follow-up with vendors. Escalation of calls at vendor side as and when required.
Tracking Vendors SLA and monitoring alerts and escalations (including WAN vendor)
AMC/ Warranty/ Support Tracking and advance information for AMC renewals
Tracking of assets sent for repair.
Maintain database of the various vendors with details like contact person. Tel. Nos., escalation matrix, and response time and resolution time commitments. Log calls with vendors, Coordinate and follow up with the vendors and ensure that necessary spares are exchanged.
Analyse vendor performance periodically"
Salary: INR 1,00,000 - 2,25,000 PA.
Industry:IT-Software / Software Services
Functional Area:IT Software - Application Programming, Maintenance
Role Category:Programming & Design
Desired Candidate Profile
Apogee Services Private Limited
Recruiter Name:Meenu Srivastav
Contact Company:Apogee Services Private Limited